For Customers
Resources and support for our valued clients
Frequently Asked Questions
How do I report an issue?
Contact our support team via email at team@elastcode.com or use the contact form. Include as much detail as possible about the issue.
What are your support hours?
Our team is available Monday through Friday, 9 AM to 6 PM (CET). For urgent issues, we offer extended support for premium clients.
How do I request new features?
We welcome feature requests! Contact your project manager or submit a request through our support channels.